Full time On-site 8 days ago
Job Description Handle collections for the assigned area/BKT/Portfolio and achieve targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) ? Ensure daily visits on cases within the TAT defined. ? Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters. ? Ensure probable flow forward cases are highlighted to supervisor/s in a timely manner. ? Ensure customer satisfaction by ensuring quick resolution of customer i…