Qualifications
Must-Have:
12+ years in software quality engineering, with demonstrated leadership experience as a QA Lead, Manager, or Head of QA.
Fierce, demonstrated advocate for test automation with a track record of significantly expanding coverage footprints across complex distributed systems.
Hands-on expertise designing modern automation frameworks from scratch across both backend (APIs, microservices, databases) and frontend (web/SPA interfaces).
Strong experience with API automation tools and test suites (REST, gRPC, WebSockets) and UI automation tools (e.g., Playwright, Cypress, Selenium).
Deep understanding of embedding automated test suites into CI/CD pipelines to establish strict deployment guardrails.
Strong technical acumen in analyzing distributed system failures, race conditions, and integration bottlenecks.
Good-to-Have:
Exposure to VoIP/telecom quality validation, such as audio fidelity metrics (MOS scores), SIP signaling verification, or call quality testing.
Experience implementing contract testing (e.g., Pact) and chaos engineering practices.
Background operating in environments aligned with enterprise security or data protection standards (e.g., PCI-DSS, HIPAA).