ITSM AI Consultant

Implement Incident, Problem, Change, Request & Knowledge Management
Develop Scoped Applications using App Engine Studio
Configure Flow Designer, IntegrationHub, Business Rules, Client Scripts & Script Includes
Develop integrations using REST/SOAP APIs
Support DevOps, CI/CD and ATF implementation
Perform code reviews, peer testing and release support
Leverage Now Assist for development productivity

Certifications:-
1) CSA
2) CIS ITSM, CIS - Data foundations, Now Assist for ITSM Pro Plus Suite
3) CAD
4) Now Assist - Micro Certification; AI - Agents - Micro certification

ITSM, Scoped Applications, App Engine Studio, Flow Designer, IntegrationHub, JavaScript, REST/SOAP APIs, ATF, DevOps, AI Control Tower