Full time Remote 9 days ago
. Website Operations & Content Management
• Manage day-to-day website maintenance activities, ensuring content accuracy, compliance, and a seamless user experience.
• Coordinate and execute website updates, including:
o Product information updates
o Fund performance updates
o Branch locator and branch information updates
o Regulatory and compliance-driven content changes
o Document uploads and replacements
o Banner and webpage content updates
o Landing page creation and modifications
• Ensure website content remains updated, accurate, and aligned with business requirements.
2. Stakeholder Coordination
• Act as the primary point of contact for website-related requirements from various business functions.
• Gather business requirements from stakeholders including Product, Compliance, Investments, Customer Service, Marketing, Legal, Operations, HR, and Technology teams.
• Translate business requirements into detailed briefs for technology and digital vendors.
• Track requests from initiation to deployment and communicate progress to stakeholders.
3. Vendor & Implementation Management
• Coordinate with website development partners and external agencies for execution of website updates.
• Validate deliverables before deployment and ensure requirements are implemented accurately.
• Follow up with vendors to ensure adherence to timelines and quality standards.
• Support UAT validation and production deployment activities.
4. Compliance & Governance
• Ensure all website changes are approved by relevant compliance and business teams before publishing.
• Maintain records of approvals and change requests.
• Support implementation of regulatory, legal, and governance-related updates on the website.
• Ensure adherence to company branding, compliance, and digital governance guidelines.
5. Website Quality Assurance
• Perform regular audits to identify outdated content, broken links, content inconsistencies, and website issues.
• Coordinate resolution of identified issues with relevant teams.
• Support ongoing website optimization and enhancement initiatives.
We are looking for a Website Operations & Content Management professional to manage day-to-day website operations, content updates, and stakeholder requirements. The role will act as a bridge between business stakeholders and technology partners, ensuring timely and compliant execution of website changes across corporate and product-related digital properties.