Bachelor's degree in Computer Science, Business, Information Systems, or related field (MBA preferred). 10+ years of project management experience, with at least 5 years managing Salesforce projects. Strong understanding of the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, CPQ, etc.). Experience with Agile and Waterfall methodologies; Scrum Master or PMP certification is a plus. Salesforce certifications (Administrator, Platform App Builder, or Project Manager/Consultant credentials preferred). Excellent stakeholder management, communication, and presentation skills. Strong problem-solving skills with the ability to manage competing priorities in a fast-paced environment. Preferred Skills:
Experience with tools such as JIRA, Asana, or MS Project for project tracking. Familiarity with Salesforce integration tools ( Netsuite). Exposure to release management and DevOps tools (Copado). Ability to manage vendor relationships and contracts.