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Senior Research Scientist, Agent Evaluation

ServiceNow

Full time On-site
Location
Hyderabad
Work mode
On-site
Posted 3 days ago

Job description

Job Description We build the evaluation layer that validates AI agents before they reach customers — an automated system that scores across large volumes of agent traces. You'll own core parts of that platform: the pipeline that runs traces through model-based judges at scale, and the scoring logic that turns raw output into results teams can act on. What you'll do Design evaluation methodologies and benchmarks for agent reasoning, planning, tool use, reliability, and safety — across LLM-as-a-J…

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