Zonal Manager - Debt Management Services - Urban GCL

Job Purpose
“This position is open with Bajaj Finance ltd.”Culture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.Recognize & Reward Success - Recognizes hard work, supports talent growth, and ensures fair rewards and development.Duties and Responsibilities
Duties and Responsibilities :: ? To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. ? Control bucket flow cases and focus on non-starters.? Ensuring documented feedback.? Ensuring legal guidelines are complied with while repossessing of products ? Ensuring audit queries are complied with.? Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise.? Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.? Ensuring background and reference check of agencies / DCTs being appointed.? Constant evaluation of DCTs and agencies.? Identify and manage training needs for the CEs.? Support collection officers in legal / police issues.? Ensuring timely and profitable disposal of seized stock & safe custody of seized products ? Visit Random customers.Required Qualifications and Experience
? People Management skills.? Demonstrated success & achievement orientation. ? Excellent communication skills.? Negotiation Skills ? Strong bias for action & driving results in a high performance environment. ? Demonstrated ability to lead from the front.? Excellent relationship skills.? Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.? Exceptionally high motivational levels and needs to be a self starter.? Working knowledge of computers