173787Y26_Servicenow solution Architect(ITOM)

Owns (reviewed and approved by ServiceNow Solution Architect) end-to-end automation architecture
across all the in-scope queues of L2 teams
b) Translates incident/request/problem patterns into a unified automation roadmap which is finalized by
queue owners and Technical Product Managers
c) Defines integration patterns across ServiceNow ITSM/ITOM/AIOps and third-party tooling Zscaler,
CrowdStrike, SSO, cloud/network but not limited to these tools
d) Sets the prioritization framework as finalized by queue owners for automation opportunities (volume,
MTTR impact, feasibility) and get design approvals from ServiceNow Solution Architect before build
starts
e) Document all the automation and architecture patterns being implemented PAN India ServiceNow Solution Architect 10-12 yeras Hybrid 12,825.00 /day Mandatory skills
ServiceNow ITSM , ITOM and AI ops