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Academic Counselor

2COMS

Full time On-site
Location
Kolkata
Work mode
On-site
Salary
₹3–5 LPA
Posted 10 days ago

Job description

Job Title: Academic Counselor
Job Industry: Recruitment/ Staffing
Location: Salt Lake, Sector 5, Kolkata

Job Summary

2COMS Consulting Pvt. Ltd. is hiring Academic Counselors for our team in Salt Lake, Kolkata. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling, counseling, inside sales, and lead conversion.Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling, inside sales, customer support, education counseling, or sales will be preferred.

Key Responsibilities

  • Handle inbound and outbound calls with prospective students/candidates.

  • Understand candidate requirements and provide relevant information about courses and programs.

  • Counsel candidates regarding suitable educational programs and career opportunities.

  • Follow up with leads through calls, WhatsApp, and other communication channels.

  • Convert qualified leads into enrollments/admissions.

  • Achieve monthly calling, follow-up, and conversion targets.

  • Maintain accurate candidate and lead information in the CRM.

  • Coordinate with the internal team for enrollment and onboarding.

  • Build and maintain professional relationships with students/candidates throughout the admission process.

  • Ensure timely follow-up and effective lead management.



Requirements
  • Freshers or Candidates with 6 months experience in outbound tele calling will be preferred.

  • Experience in target-based calling, sales, or inside sales is an advantage.

  • Excellent verbal communication and interpersonal skills.

  • Confident in speaking with students and parents over the phone.

  • Comfortable working with follow-ups and conversion targets.

  • Positive attitude, willingness to learn, and ability to work in a target-driven environment.

  • Candidates from Telecalling, Inside Sales, Education Counseling, Customer Support, BPO, or Sales backgrounds can apply.


Key skills

Required

Customer SupportInside Sales

Soft skills

Communication

Job market insights

48active Customer Support jobs in India
34active Inside Sales jobs in India
₹3L – ₹7L advertised yearly salary for Sales Jobs in India (middle half of 924 posts that show a salary; median ₹4.5L)
53 more open jobs at 2COMS

Jobs asking for Customer Support in India also ask for

  • Customer Service19%
  • Stakeholder Management15%
  • MS Office13%
  • Incident Management13%
  • SQL10%

From live job posts on CoreHRx, updated 14 Oct 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

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