Application Support Engineer - TIBCO Managed File Transfer (MFT)

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead efforts to improve system stability and optimize support processes.- Mentor junior team members to enhance their technical and problem-solving skills. Professional &
Technical Skills: - Must To Have
Skills: Proficiency in TIBCO Managed File Transfer (MFT).- Strong troubleshooting and analytical skills to diagnose and resolve complex software issues.- Experience with monitoring and maintaining enterprise-level file transfer systems.- Ability to work collaboratively with cross-functional teams to implement effective solutions.- Good communication skills to document issues and interact with stakeholders. Additional Information: - The candidate should have minimum 7.5 years of experience in TIBCO Managed File Transfer (MFT).- This position is based at our Bengaluru office.- A 15 years full time education is required.