Architect - R01572068

Location: Pune, Maharashtra, India
Department: LTR

Architect

Job requirements

Experience Range: 7 to 10 years of professional experience, including at least 6 years of specialized expertise in Salesforce Marketing Cloud and CRM platforms Key Responsibilities:

• Collaborate with stakeholders to define business requirements, deliverables, and proactively manage expectations throughout project execution
• Design and architect scalable Salesforce Marketing Cloud solutions that directly address complex business needs and support organizational growth
• Lead technical design sessions, document comprehensive technical solutions, and identify gaps between current and target states to drive project success
• Oversee and govern the technical delivery of custom development, integrations, and data migration for Salesforce Marketing Cloud implementations, ensuring timely and high-quality outcomes
• Establish and enforce coding standards, conduct rigorous code reviews, and ensure adherence to best practices for quality and maintainability
• Troubleshoot and resolve critical system issues, conducting deep technical analysis to identify root causes and implement effective solutions
• Engage with Salesforce product teams to support solution delivery and leverage platform enhancements for client benefit
• Contribute to pre-sales activities, including discovery sessions, technical deep-dives, and development of proof-of-concept solutions to support business development

Required Skills:

• Expert proficiency in Salesforce Marketing Cloud Engagement, Personalization, Insights, and Account Engagement
• Advanced experience with Salesforce Marketing Cloud Connect and Journey Builder
• Hands-on expertise with Mobile Studio and Automation Studio
• Proficient in AMPScript, JavaScript, Server-Side JavaScript (SSJS), HTML, and CSS
• Strong SQL skills for data manipulation and segmentation within Salesforce Marketing Cloud
• Experience integrating Salesforce Marketing Cloud with external systems using APIs and ETL tools
• Comprehensive understanding of platform authentication patterns including SAML, SSO, and OAuth
• In-depth knowledge of Salesforce data sharing, visibility, and security best practices (TLS, SSL)
• Familiarity with Sales, Service, and Community Clouds
• Proficient in environment management, release management, code versioning, and deployment methodologies

Preferred Skills:

• Experience with Apex and Visualforce development for custom Salesforce solutions
• Hands-on knowledge of Lightning components and mobile development technologies
• Demonstrated ability in designing and delivering large-scale web-based systems
• Experience with Data Cloud and Agent Force
• Background in advanced reporting and marketing automation integration

Desired Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a closely related field
• Salesforce Marketing Cloud Consultant certification
• Salesforce Marketing Cloud Developer certification
• Salesforce Certified Technical Architect or relevant Architect-level certification