Associate Cloud Integration Engineer

Shift Timing- 1:30 PM to 10:30 PM

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

Roles and responsibilities

Role: Servicenow Integration Engineer

Band: Associate Software Engineer

Requested years of experience: 3-5 years

What we need you to contribute to Ensono:

• Design, build, and support ServiceNow‑centric integrations using REST APIs, IntegrationHub, and Flow Designer
• Develop and operate AWS‑based serverless components (Lambda, API Gateway, SQS, DynamoDB) that support ServiceNow workflows
• Troubleshoot and resolve production integration issues across ServiceNow and AWS, including API failures, data issues, and asynchronous processing problems
• Communicate clearly with clients and internal teams to coordinate integration changes, incidents, and technical requirements
• Actively participate in sprint planning, backlog refinement, and continuous improvement of the team's integration platform
• Create and maintain technical documentation, including integration workflows, data mappings, and operational runbooks

• Hands‑on experience building ServiceNow integrations using:

• REST APIs (inbound and outbound)
• IntegrationHub and Flow Designer
• Scripted logic and custom actions

• Practical experience with AWS services such as Lambda, API Gateway, SQS, DynamoDB, and CloudWatch
• Proficiency with Node.js for serverless and integration development
• AWS serverless architectures and event‑driven integration patterns
• Developing end to end integration between servicenow & other ITSM tools using AWS as middleware.

We're more than IT allies. Globally, we optimize, evolve, and innovate with clients, crafting tailored solutions that expedite business outcomes. As a top Azure Expert MSP and one of seven with AWS mainframe competency, we define a smarter cloud future. Our distinction as an ISG Provider Lens Leader, successfully managing 1 million MIPS, showcases our unmatched mainframe expertise.

Company stats:
Global locations across the US, Europe and India
3,500+ associates
Award-winning Academies for mainframe and cloud
Proven cross-platform expertise that powers transformation: Hundreds of Microsoft and AWS certified experts
The Maven Report: thought leadership that provides actionable insights