Banking app support engineer

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Job Location: Cochin/Kerala

Application Support engineer to provide L2 support experience (shift based) in supporting banking Applications like AML, ADV, Lending, Internet Banking, Mobile Banking, Payments, CRM, Govt schemes (APY, PMJJBY, PMSBY) etc, analyze, debug & resolve production issues. Experience with SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution, fine tuning, root cause analysis, scripting and automation skills

Your Future at Kyndryl
As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

• 4 to 8 year's experience in providing L2 application support for retail banking applications.
• Experience in supporting banking Applications like AML, ADV, Lending, Internet Banking, Mobile Banking, Payments, CRM, Govt schemes (APY, PMJJBY, PMSBY) etc.
• Knowledge in banking domain, especially for India specific requirements.
• Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture and Integration
• Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams

• Software Engineering Life Cycle deliverables for banking projects
• Work closely with the business and IT teams to analyse business requirements, analyse and resolve production issues, root cause analysis, identify automation scope etc
• SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution
• Experience in using and implementing DevSecOps processes

Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.

We design, build, manage and modernize the mission-critical information technology the world depends on every day. Our business quite literally powers the vital systems that run banks, stock markets, airlines, automotive and healthcare companies, governments and more.

Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our people are actively discovering, co-creating, and strengthening.