Director & Head — ServiceNow / ESM Tools Practice

Description Title: Director & Head — ServiceNow / ESM Tools Practice
Location: Pune, India (global travel as needed) Own the practice numbers: revenue, margins and budget. Work with sales on big deals, from solutions and estimates to pricing and client demos. Manage our ServiceNow partnership and grow the number of certified people. Oversee ServiceNow , ITOM and observability projects, and step in when things go off track. Hire, grow and keep a strong team, and build the next layer of leaders.…