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Engineer, Storage and Data Protection

Thinkahead

Full time Hybrid
Experience
5+ years
Location
Gurgaon, Hyderabad, Bangalore
Work mode
Hybrid
Salary
₹11L – ₹24L a year estimatetypical for IT Jobs in India, 851 posts
Posted 2 months ago

Role at a glance

You will
  • Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities
  • Administer parallel and distributed filesystems such as Lustre, GPFS, BeeGFS, Ceph, Weka, or Vast
  • Optimize storage performance, throughput, metadata operations, and data locality for AI training and inference
Experience
5+ years
Education
Bachelor's degree
Must-have skills
Customer ServiceKubernetesLinuxMachine LearningAdministration
Work mode
Hybrid

Job description

Location: Gurugram, Haryana; Bangalore; Hyderabad
Department: ( Managed Services )

The High-Performance Computing Storage Engineer is primarily responsible for the overall health and maintenance of storage technologies in our managed services customer's environments. Our Storage Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.  

Key Responsibilities

    • Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities 

    • Administer parallel and distributed filesystems such as Lustre, GPFS, BeeGFS, Ceph, Weka, or Vast 

    • Optimize storage performance, throughput, metadata operations, and data locality for AI training and inference 

    • Build and maintain automation for storage provisioning, monitoring, alerting, quota management, and lifecycle operations 

    • Plan and perform maintenance activities 

    • Assess customer environments for performance and design issues and propose resolutions 

    • Work across technical teams to troubleshoot complex infrastructure issues 

    • Create and maintain detailed documentation 

    • Serve as a subject matter expert and escalation point for storage technologies 

    • Work with vendors to resolve storage issues 

    • Communicate with customers and internal team with transparency 

    • Support data movement workflows including ingest, replication, caching, tiering, and archiving 

    • Troubleshoot storage, Linux, network, and I/O bottlenecks across storage clusters and fabrics 

    • Partner with infrastructure, platform, and research teams to support production AI/HPC workloads 

    • Evaluate new storage architectures and technologies for scalability, resilience, and cost efficiency 

    • Communicate with customers and internal team with transparency 

    • Participate in on-call rotation 

Required Qualifications

    Required skills- Storage - Vast, Ceph, EMC, Pure, Netapp | Parallel storage systems | Linux administration | HPC/AI ML experience | High speed networking with RDMA and InfiniBand | MSP is highly desired | ITIL is highly desired

  • 5+ years of experience with HPC, AI infrastructure, or large-scale storage engineering 

    • Bachelor’s degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education 

    • Strong experience with Linux systems administration 

    • Hands-on experience configuring, managing, and tuning distributed or parallel filesystems 

    • Experience tuning storage for performance-sensitive workloads 

    • Knowledge of HPC schedulers such as Slurm and/or container platforms such as Kubernetes 

    • Familiarity with high-speed interconnects such as InfiniBand or RDMA 

    • Ability to troubleshoot complex issues across storage, compute, and networking layers 

    • Understanding of data protection mechanisms, including data replication, backup strategies, and disaster recovery in HPC environments 

    • Experience with machine learning or data science workflows in HPC environments 

    • Managed Services or consulting experience 

    • Strong background with customer service 

    • High level problem-solving and communication skills 

    • Strong oral and written communications skills 

    • Managed Services or consulting experience 

Preferred Qualifications 

    • Experience supporting storage solutions for GPU clusters and AI/ML workflows 

    • Familiarity with object storage such as S3, MinIO, or Ceph Object Gateway 

    • Experience with Terraform, Ansible, Helm, or GitOps workflows 

    • Knowledge of observability platforms such as Prometheus and Grafana 

    • Experience with multi-petabyte environments, caching architectures, and storage isolation in multi-tenant systems 

    • Experience with machine learning or data science workflows in HPC environments 

    • Scripting or programming experience with Python and Bash 

    • Related Storage certifications are a bonus 

Key skills

Required

Customer ServiceKubernetesLinuxMachine LearningAdministration

Preferred

AnsibleBash ScriptingGrafanaPrometheusPythonTerraformHelmObservability

Soft skills

CommunicationProblem Solving

Tags

Job market insights

26active Customer Service jobs in Gurgaon
43active Kubernetes jobs in Gurgaon
47active Linux jobs in Gurgaon
₹11L – ₹24L advertised yearly salary for IT Jobs in India (middle half of 851 posts that show a salary; median ₹17L)
58 more open jobs at Thinkahead

Jobs asking for Customer Service in Gurgaon also ask for

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From live job posts on CoreHRx, updated 21 Oct 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

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