Full time On-site 13 days ago
Network Infrastructures - Fortinet, SD WAN, LAN WAN Switches, wireless, CISCO, end point manager, Infoblox, Aviatrix As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and continuously updating documentation to enhance troubleshooting efficiency. Collaboration with external vendors and internal service management teams is a key part of the daily routine, ensuring timely analysis and resolution of technical issues to support business continuity and operational excellence.
Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in monitoring system performance and proactively identify potential issues to prevent downtime.- Support junior team members by sharing knowledge and providing guidance on technical challenges. Professional &
Technical Skills: - Must To Have
Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols, routing, and switching technologies.- Experience with network monitoring and diagnostic tools to identify and resolve issues.- Ability to configure and maintain network devices such as routers, switches, and firewalls.- Knowledge of security best practices related to network infrastructure.- Familiarity with incident management and change management processes. Additional Information: - The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Pune office.- A 15 years full time education is required.