Provisioning Coordinator

Location: Mumbai; Mumbai, India
Department: Revenue Ops

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of the Top 100 Inspiring Workplaces.

We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.

Ready to join us?

Your Role

We are seeking a detail-oriented and organized Provisioning Coordinator to manage the provisioning processes for Hudl. The ideal candidate will coordinate with internal teams to ensure timely and accurate activation of services for our customers.

Must-Haves

• Coordinate the end-to-end provisioning process.
• Communicate with internal teams (e.g., Sales) to gather and verify information.
• Identify and resolve provisioning issues with minimal supervision.
• Ensure compliance with company policies, service level agreements (SLAs), and customer requirements.
• Assist in process improvement initiatives related to provisioning workflows.
• Maintain strong customer relationships within internal teams.

Required Qualifications

• Associate's or Bachelor's degree required.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and adapt in a fast-paced environment.
• Proficiency in Microsoft Office Suite and database systems.
• Attention to details and proactive attitude towards responsibilities.

Nice-to-Haves

• 1+ years of experience in a provisioning, order management, or coordination role.

Our Role

• Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and more) so you can enjoy your personal life too. Plus, every five years, we give you a paid sabbatical to unplug and recharge.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
• Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We're always investing in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech stack and hardware to do your best work.
• Take care of your mental and physical health. Medical plans tailored for you and your family—including vision, dental, and fertility benefits—and stay supported with our EAP and Employee Resource Groups.
• Contribute to your 401(K). Yep, that's free money. We'll match up to 4% of your own contribution.

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