Senior Account Manager

Location: Bengaluru, India
Department: Sales

About Hevo

Hevo is a no-code Data Pipeline platform trusted by 1,000+ companies globally, including Postman, Shopify, Doordash and Gartner. Backed by $42M from Peak XV Partners and Chiratae Ventures, we power the data infrastructure of companies that move fast.

We are consistently rated #1 on G2 in the ETL and Data Integration category (4.5+ rating) and are a Snowflake Premier Partner. Our product is in the market, loved by customers, and now entering its next growth phase.

With 600+ US customers already on the platform and a product that has matured significantly over the last two years, this is the ground-floor moment. Before the team scales, before the brand becomes obvious. The upside is real and uncapped.

About the Role

As a Senior Account Manager at Hevo, you’ll own revenue expansion across existing customers PAN India. Your focus will be on upsells, cross-sells, renewals, and long-term account growth. You’ll act as a trusted advisor - deeply understanding customer goals and maximising the value they derive from Hevo.

Key Responsibilities

• Drive upsell and cross-sell opportunities across existing accounts to increase ARR
• Build and execute account expansion strategies aligned to customer business goals
• Own renewals, retention, and churn risk mitigation
• Develop strong relationships with key stakeholders and decision-makers
• Conduct Quarterly Business Reviews (QBRs) to showcase ROI and uncover growth opportunities
• Leverage customer data and usage insights to recommend relevant solutions
• Collaborate with Sales, Product, and Marketing to refine expansion plays
• Maintain accurate pipelines, forecasts, and account plans in CRM tools

Requirements

• 4+ years of experience in Account Management, Sales, or Customer Expansion roles
• Proven track record of upselling, cross-selling, and driving account growth (Must Have)
• Experience in B2B SaaS or technology-driven sales environments
• Strong value-based selling, negotiation, and stakeholder management skills
• Data-driven mindset with comfort in forecasting and reporting
• Hands-on experience with CRMs like Salesforce or HubSpot
• Excellent communication skills with the ability to influence at all levels