Senior IT Administrator

Job Description:

• Provide hands-on desktop, laptop, hardware and software troubleshooting.

• Install, configure and maintain Windows 10/11 systems.

• Administer Microsoft 365 applications, including Outlook, Teams and OneDrive.

• Manage user accounts, passwords, licenses and access permissions through Active Directory/Entra ID.

• Support Microsoft Intune for device enrollment, configuration and compliance.

• Troubleshoot LAN, Wi-Fi, VPN, DNS, DHCP and basic network connectivity issues.

• Monitor endpoint security, antivirus, Windows patching and device compliance.

• Manage IT assets, inventory, laptop allocation and hardware replacements.

• Perform basic server health checks and backup monitoring.

• Maintain support tickets, IT documentation and incident records.