Senior Manager - Commercial Digital Partner (RGM)

About us:

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life's moments mean a little more

About the Function:

Digital & Technology (D&T) is transforming how Diageo works, from how we source ingredients to how we connect with customers and consumers around the world.

This is where data, technology and creativity come together to solve real business challenges and unlock new opportunities. Whether it's building platforms, using data to drive decisions or shaping digital experiences, the work here has tangible impact across every part of our business.

You'll be part of a team that's constantly learning, experimenting and pushing boundaries, with the freedom to explore new ideas and the support to turn them into reality.

Experience/skills required:

 BE/B.Tech preferably in Computer Science or related discipline.

 MBA from a reputed institute (preferred).

 PMP, ITIL or Agile/Scrum certification preferred.

Essential Technical Skill Set:

 Strong Product Management/Product Ownership experience for enterprise business applications.

 Deep understanding of Revenue Growth Management (RGM), Trade Promotion Management (TPM), Pricing, Spend management and other Commercial processes.

 Experience with CRM/Sales/Commercial applications and SaaS products, preferably within FMCG/CPG, preferably on Salesforce platform

 Experience delivering end-to-end digital products from strategy and roadmap through implementation, adoption and continuous improvement.

 Strong understanding of enterprise platforms (SAP preferred), integrations and software development lifecycle.

 Experience working in Agile delivery models and managing cross-functional teams.

 Proven experience managing implementation partners, AMS vendors and delivery governance.

 Strong analytical, problem-solving and solution design capabilities.

Key criteria for the role:

 Own the product strategy, roadmap and lifecycle for commercial products including TPM and eCostcard.

 Act as the Digital Product Owner and SME for Commercial and Revenue Growth business capabilities.

 Partner with Commercial, Finance and Global Product teams to identify opportunities and define technology solutions.

 Lead demand management, roadmap prioritisation and solution design aligned to business outcomes.

 Drive end-to-end delivery through internal teams and implementation partners.

 Own product adoption, governance, business value realisation and continuous improvement.

 Influence stakeholders and vendors to deliver high-quality solutions that meet business objectives.

 8-12 years of experience in Product Management, Business Technology or Digital Transformation.

 Experience delivering Sales, Commercial, CRM or Revenue Growth applications within FMCG/Consumer Goods.

 Strong understanding of Trade Promotion Management, Pricing, Commercial Finance or Revenue Growth business processes.

 Proven experience owning enterprise applications across the complete product lifecycle.

 Strong stakeholder management and ability to influence senior business leaders.

 Experience managing implementation partners and application support vendors.

 Ability to translate business problems into scalable technology solutions.

 Strong planning, organisational and problem-solving skills with high attention to detail.

 Self-driven individual who can work independently and lead multiple initiatives simultaneously.

Success in this role will be demonstrated through:

• Being recognised as the trusted Digital partner for Revenue Growth Management or commercial processes.
• Driving product strategy and business outcomes rather than simply delivering projects.
• Building strong relationships with Commercial, finance and Global stakeholders.
• Influencing business decisions through product expertise and data-driven recommendations.
• Driving high standards of execution and accountability across vendor partners.
• Demonstrating ownership, resilience and proactive decision-making.
• Delivering measurable improvements in business adoption, user experience and operational efficiency.
• Bringing external best practices and innovation into the product roadmap.

We are obsessed with building brands that will stand the test of time. Creativity with precision describes how we effectively combine data, insights and innovation, across the supply chain, with the creative flair our consumers expect from the custodian of some of the most iconic brands in the world. Our culture is rooted in a deep sense of our purpose, the personal connections we have to our brands, our relationships with each other and our passion to win in the marketplace. Our ambition is to be one of the best performing, most trusted and respected consumer products companies in the world. This means we must do business the right way, from grain to glass, and ensure our people are highly engaged and continuously learning.