Senior Master Data Associate & AI Specialist

AI Agent & Copilot Solution Development

• Design, build and deploy AI agents (e.g. Microsoft Copilot Studio, Azure AI) to support Customer, Vendor, Product and Data Governance processes.
• Build Copilot-based productivity solutions for the Global MDM teams – governance knowledge assistants, KPI narratives, meeting summaries, policy and SOP drafting.
• Create reusable, well-documented AI components, prompt libraries and agent templates that can be scaled globally across MDM.

Automation & Data Quality

• Automate repetitive operational and reporting activities using Power Automate, Python based AI agents and related tools.
• Embed AI in data quality monitoring, issue triage, root-cause analysis, remediation and governance workflows.
• Develop AI-assisted duplicate Customer / Vendor investigation, enrichment and classification (D&B hierarchy, NAICS).

MDM AI Roadmap Delivery

• Drive implementation of the 32 identified MDM AI use cases across Wave 1 (React faster), Wave 2 (Decide better) and Wave 3 (Prevent proactively).
• Support the Copilot Premium pilot – baseline, measure hours saved and recommend scale-up.
• Scope and build solutions requiring governed access to MDM and DQ data, including predictive DQ risk capabilities.

Partnership, Governance & Adoption

• Partner with Digital, IT and Data & Analytics on architecture, security, data access and future AI initiatives.
• Ensure AI solutions comply with Responsible AI, data privacy, security and audit requirements.
• Champion AI adoption – train and upskill MDM teams and share best practice globally.

•Accountable for designing, building and scaling AI agents, Copilot solutions and automation that deliver the Global MDM AI roadmap – improving productivity, data quality and governance – in line with company AI governance and security standards.