Job Title: Service Desk Coordinator
Experience: 1 3 Years
Location: Remote
Job Description:
We are looking for an experienced Service Desk Coordinator to manage daily dispatch activities, ticket management, engineer coordination, and client/vendor communication.
Key Responsibilities:
Manage daily dispatch activities and assign engineers to service requests.
Create and update tickets in the ticketing system.
Maintain and update trackers with ticket status and engineer details.
Coordinate with engineers to ensure timely service delivery.
Follow up with engineers and vendors on ongoing tickets.
Ensure timely ticket completion and closure.
Communicate with clients regarding service updates and requirements.
Coordinate with vendors for engineer availability and service support.
Prepare daily reports and track pending tickets.
Required Skills:
1 3 years of experience in Service Desk or Dispatch Coordination.
Good communication and coordination skills.
Knowledge of MS Excel and ticketing tools.
Experience in client and vendor management.
Strong follow-up and time management skills.
From live job posts on CoreHRx, updated 14 Oct 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
