This position will be on-site reporting to our Bangalore office, M-F
This team works 24/5 and, provide 24/7 (on call) support.
This role requires shift flexibility, including the ability to rotate between days, mids, and nights.
Endpoint Senior Engineer, Cyber Operations is responsible for post-sales product and service implementation. Sr. Endpoint Engineers are responsible for completing assigned projects in a manner consistent with the team's Operational Standard, which emphasizes the importance of providing exceptional customer service. They are also responsible for meeting consulting billing objectives.
How you'll make an impact
- Experience in Endpoint Security Platforms e.g. EDR, XDR, Infra, DLP, Encryption, etc.
- Working knowledge on minimum two endpoint security technologies from the Primary skill set:
- Primary skills: CrowdStrike, M365/MS Defender, Tanium
- Secondary skills: Sentinel One, Cortex, Netskope, MCAS) and DLP
- Good knowledge on Malware / Threats
- Performing regular checks on synchronization, monitoring and health checks
- Provide recommendations to the Customer security team on changes to global policies. Analyze application & Configuration settings, Policies & custom rule sets, historical performance data & provide recommendations.
- Working knowledge of triaging malware alerts
- Working knowledge of security technologies such as SIEM, DLP, UEBA and hybrid/Cloud Security environments
- Should Understand security by design principles and architecture level security concepts
- Knowledge of and experience with related Workstation and Server technologies.
- Knowledge of deployment tools and MDM tools
- Sound security engineering knowledge (technical) so as to work collaboratively with the Tech Leads and software/products architects to ensure secure Products.
- Good Knowledge on ITIL, Incident Management, Change Management and Problem Management including analysis and response.
- Understand and manage the requirements of being part of a 24x7 on-call operation, including but not limited to, shift hand-over, operational advice, guidance, support and escalation.
- Good knowledge on reporting, documentation etc
What we're looking for- Have 6+ years of relevant experience focused on minimum two endpoint security technologies like EDR, XDR, Infra (CrowdStrike, MS Defender, Tanium, Sentinel One, Cortex, Netskope, MCAS) and DLP
- Working knowledge on minimum two endpoint security technologies from the Primary skill set:
- Primary skills: CrowdStrike, M365/MS Defender, Tanium
- Secondary skills: Sentinel One, Cortex, Netskope, MCAS) and DLP
- A Bachelor of Science degree in Computer Science or related field is required.
- Thorough understanding of large-scale environments
- Strong presentation and verbal communication skills
- Process-oriented individual with strong attention to detail, and strong organizational skills.
- Excellent, detailed writing skills
- Ability to build relationships with and influence other functional areas.
- Well-developed negotiation skills.
- Ability to build consensus.
- Strong interpersonal skills
- This role demands the availability of 24/5.
- This role is Work from Office.
#LI-SK2
What you can expect from Optiv- A company committed to our inclusive value through our Employee Resource Groups
- Work/life balance
- Professional training resources
- Creative problem-solving and the ability to tackle unique, complex projects
- Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
- The ability and technology necessary to productively work remotely/from home (where applicable)
EEO StatementOptiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
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