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Support Engineer (L2)

BLUEKODE SOLUTIONS

Full time On-site
Experience
2–4 years
Location
Coimbatore
Work mode
On-site
Salary
₹5–9 LPA
Posted 10 days ago

Role at a glance

You will
  • Diagnose escalated issues across POS, ERP and SCM deployments
  • Reproduce and hand off genuine defects with a clear write-up
  • Keep the internal runbook current as products change
Experience
2–4 years
Must-have skills
SQL
Work mode
On-site

Job description

All open roles Customer SupportFull-time Support Engineer (L2)

Be the person a retail chain reaches at 9pm when the billing counter will not sync — diagnose, resolve, and stop it recurring.

Our support desk runs 24/7 across three shifts. L2 handles everything the first line escalates, with direct access to the engineering teams.

What you'll do

  • Diagnose escalated issues across POS, ERP and SCM deployments
  • Reproduce and hand off genuine defects with a clear write-up
  • Keep the internal runbook current as products change

What we're looking for

  • 2+ years in software support with SQL troubleshooting skills
  • Clear written English and patient phone manner
  • Willing to work a rotating shift, including nights

Nice to have

  • Windows Server and networking basics
  • Tamil fluency

Role details

DepartmentCustomer Support LocationCoimbatore · On-site Employment typeFull-time Experience2–4 years Salary range₹5–9 LPA

Apply now

We reply to every application within 5 working days.

Applying for

Support Engineer (L2)

Years of experience Apply for this role

Key skills

Required

SQL

Tags

IT Jobs

Job market insights

9active SQL jobs in Coimbatore
₹12L – ₹24L advertised yearly salary for IT Jobs in India (middle half of 875 posts that show a salary; median ₹18L)

Jobs asking for SQL in Coimbatore also ask for

  • ETL44%
  • Python44%
  • Data Warehousing33%
  • JIRA33%
  • Apache Spark33%

From live job posts on CoreHRx, updated 27 Oct 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

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