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Team Collections Manager_Tractors and Farm Equipments (TFE)_0223_2784_1038901_HRR

Kotak Mahindra Bank

Full time On-site
Location
India
Work mode
On-site
Posted 9 days ago

Role at a glance

You will
  • Lead recovery efforts for working capital loans in Agri-related and MSME industries Ensure quality portfolio management and effective…
Must-have skills
Customer ServicePeople Management

Job description

Description

We are seeking a high-energy and self-motivated Team Collections Manager to lead recovery efforts in the Tractors and Farm Equipment (TFE) segment. The role involves managing a team, coordinating with internal departments, and ensuring effective recovery of working capital loans in the MSME sector. The ideal candidate should possess strong interpersonal and people management skills, be tech-savvy, and demonstrate a proactive approach to customer service and collections.



Responsibilities
Lead recovery efforts for working capital loans in Agri-related and MSME industries Ensure quality portfolio management and effective resolution of overdue accounts Collaborate with internal teams including credit, legal, operations, treasury, and branch banking for seamless recovery processes Maintain strong follow-up and customer engagement to ensure timely collections Coordinate with trade finance, CMS, and other departments to support customer needs Manage client expectations and support risk mitigation strategies Source new customers and maintain monthly disbursement targets (ticket size ₹2–₹25 crore) Meet and engage with new leads, financial consultants, and channel partners regularly Ensure compliance with audit norms and internal policies Maintain accurate documentation and reporting of recovery activities Operate with the mantra of “Speed, Scale, and Skill” in all recovery and service efforts

Key skills

Required

Customer ServicePeople Management

Job market insights

496active Customer Service jobs in India
244active People Management jobs in India
1,133 more open jobs at Kotak Mahindra Bank

Jobs asking for Customer Service in India also ask for

  • MS Office15%

From live job posts on CoreHRx, updated 25 Oct 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

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