The Work Placement & Migration Lead is responsible for strategically managing the placement and migration of work across Global Shared Services Centre (GSC) locations, ensuring alignment with service delivery models, operational efficiency, and compliance with established principles and standards
Key responsibilities:
- Apply and enforce work placement principles consistently across all GSC locations to ensure strategic alignment and operational efficiency.
- Develop and execute location and site optimization strategies that support business needs and service delivery models.
- Collaborate with key stakeholders to monitor and report compliance with work placement standards and decisions.
- Lead the migration of work based on the service catalogue, maintaining consistency, recording exceptions, and reducing fragmentation.
- Make informed decisions on work placement within the GSC, balancing strategic priorities, capabilities, and compliance requirements.
Accountabilities:
• Business insight generation based on accurate, consistent & reliable data
• Data visualization & storytelling
• Resource planning for BI
• End-to-end impact analysis
Required qualification, experience & skills
- 7-10 years relevant experience in in Transition Management, Migrations & Project Management
- Experience in leading Large Transition Projects (150 FTE or more)
- Strong project management skills and experience in managing complex and dynamic Transition projects
- Certified Prince2 Practitioner/ PMP is a must. Additional LEAN Six Sigma is preferred
- Experience working in a global business environment
- Excellent in stakeholder management & a good team player
- Comfortable when dealing with senior management and being part of tough discussions
- Passionate about driving customer experience and client centricity
- Excellent command of spoken and written English and communication skills
- Excellent Presentation skills and overall expertise in MS Office Suite – especially MS Excel and Power point
- Ability to multi-task, manage several projects simultaneously in a dynamic environment and manage challenge
Required Business/ Technical Knowledge:
- Certified project management
- Diverse senior stakeholder management (diplomatic)
- Experienced in handling large scale work migration projects
- Experience in solution design
- Understanding of process modeling
- Change Management
- Knowledge of Logistic and Services industry.
Key measures
- Transition and Transformation of projects
- Timely completion of offshoring programs
- Automation & Digitalization & Centralization program
- Prince 2/Project Management certification & Practitioner
- Scrum Master/Lean Six Sigma added advantage
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
