We are looking for an AIOps Product Manager to lead the development of S&P Global's enterprise AIOps platform and strategy. You will own and execute the AIOps product roadmap, aligning priorities with enterprise reliability goals, operational maturity, adoption targets, and measurable business outcomes.
Responsibilities and Impact:
Own and execute the AIOps product roadmap
Translate operational needs into clear product requirements
Partner across Operations, infrastructure, SRE, platform engineering, service management, application teams, security, and vendors
Define and track success metrics for alert quality, incident reduction, MTTD, MTTR, service health, automation coverage, platform adoption, and operational efficiency
Present roadmap progress, risks, decisions, and outcome metrics to senior stakeholders
What We're Looking For:
Basic Required Qualifications:
10+ years of experience in product management, IT operations, SRE, observability, platform engineering, or related enterprise technology roles
Strong understanding of AIOps concepts
Experience defining product roadmaps, managing requirements and backlog priorities, and delivering technical platform capabilities
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field
Expertise in Machine Learning, Generative AI, and Cloud Infrastructure
Additional Preferred Qualifications:
Experience with enterprise observability and AIOps platforms
Familiarity with cloud-native platforms, Container orchestration systems, distributed systems, service mapping, and telemetry standards
Relevant certifications in product management, cloud, ITSM, observability, Agile, or platform engineering
What's In It For You:
Health & Wellness: Health care coverage designed for the mind and body
Flexible Downtime: Generous time off helps keep you energized for your time on
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
Invest in Your Future: Competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
Family Friendly Perks: Perks for your partners and little ones, too
Beyond the Basics: Retail discounts to referral incentive awards
