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Location
Mumbai
Work mode
Not stated
Salary
₹3–5 LPA
Posted 16 hr ago Last checked 14 min ago

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Job description

Location: Mumbai, India
Compensation: INR 300000 - 500000 per year

a. Primary responder for logging issues
b. Responsible to provide the first response to all emails received
c. Collect all data for TD reporting by running all scripts as set by SOP
d. Report 24*7 as per the roster and adhere to SOP for shift handover and activities
e. Coordinate and organize any indent calls and meetings and ensure the same is communicated to all stakeholders
f. Enable merchant integration support for new merchants.
g. Enabling new use cases for existing merchants.
h. Coordination with existing and new merchants for integration specific requirements.
i. Retrieve and analyse system logs to identify potential issues.
j. Escalate unresolved issues to the L2 team with detailed information.
k. Monitor the Application and ensuring timely identification of anomalies

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

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Questions about this job

What is the salary for this ASE I job?

The post states ₹3–5 LPA.

Where is this job based?

In Mumbai.

What kind of job is this?

It is a full time job.

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