Assistant General Manager - Infra and IT - SCO

Description
Key responsibilities

Linux Administration

• Install, configure, administer, patch, upgrade and troubleshoot RHEL and Oracle Linux servers.

• Manage Linux systems across physical, VMware and cloud environments, including users/groups, sudo, SSH, systemd, cron, DNS, NTP and network configuration.

• Administer file systems, LVM, NFS, SAN/NAS connectivity and multipathing; troubleshoot CPU, memory, disk I/O, kernel and network issues.

• Perform OS hardening, vulnerability remediation, package/repository management using YUM/DNF and capacity planning.

• Develop Bash/Shell automation for health checks, operational tasks and reporting.

Oracle Database Administration

• Install, configure, administer, patch, upgrade and troubleshoot Oracle databases, including supported enterprise versions such as 12c/19c and later.

• Manage instances, schemas, users, roles, privileges, tablespaces, listeners, initialization parameters and database storage.

• Monitor and tune SQL performance using AWR, ASH, ADDM, Explain Plan, SQL Trace, wait events, SGA/PGA and session analysis.

• Manage RMAN backup, restore and recovery, database cloning/refresh, migrations and point-in-time recovery.

• Configure and support Data Guard, replication, DR architectures, ASM and RAC environments where applicable.

• Plan and execute Oracle Release Updates/security patching and troubleshoot archive log, corruption, storage and recovery issues.

PostgreSQL Database Administration

• Install, configure, administer, patch, upgrade and troubleshoot PostgreSQL databases and clusters.

• Manage roles, privileges, schemas, tablespaces, extensions and configuration files including postgresql.conf and pg_hba.conf.

• Tune queries, connections, memory, locks, transactions, indexes, checkpoints, autovacuum and database/storage growth.

• Manage pg_dump/pg_restore, pg_basebackup, WAL archiving and Point-in-Time Recovery.

• Configure and support streaming replication and HA solutions such as Patroni, repmgr or equivalent where implemented.

• Perform major/minor upgrades, migrations, refreshes and troubleshoot replication lag, deadlocks, blocking and table/index bloat.

Microsoft SQL Server Administration

• Install, configure, administer, patch, upgrade and troubleshoot Microsoft SQL Server databases.

• Manage databases, logins/users, permissions, database files, TempDB, SQL Agent jobs and maintenance activities.

• Configure and support Always On Availability Groups, Failover Cluster Instances, log shipping and replication where applicable.

• Manage full, differential and transaction-log backups and point-in-time recovery.

• Monitor and troubleshoot blocking, deadlocks, CPU/memory pressure, disk latency, waits and long-running queries.

• Perform query tuning, index/statistics management, SQL Server cumulative updates and integration with Active Directory authentication.

Backup, Recovery & Disaster Recovery

• Define and maintain database backup standards, retention, restore procedures and recovery runbooks.

• Coordinate with enterprise backup teams and regularly validate restore capability for Oracle, PostgreSQL and SQL Server.

• Participate in DR drills and validate RPO, RTO, replication status and application-consistent recovery.

Performance, Capacity & Availability

• Proactively monitor Linux and database performance across CPU, memory, disk, storage latency, network and SQL workloads.

• Perform capacity forecasting for database growth, tablespaces, file systems, transaction logs, WAL/archive logs and infrastructure resources.

• Work with application teams to optimize SQL and recommend scaling or configuration improvements.

Security, Compliance & Lifecycle

• Implement Linux/database hardening, least-privilege access, privileged/service account reviews and vulnerability remediation.

• Plan and execute Linux patching, Oracle Release Updates, PostgreSQL updates and SQL Server Cumulative Updates.

• Track end-of-support versions and develop upgrade/migration plans; support audit evidence and compliance closure.

Monitoring, Incident & Problem Management

• Configure proactive monitoring and alerts for availability, resource utilization, storage capacity, replication, backup failures, locks and database growth.

• Own troubleshooting of P1/P2 production incidents, perform RCA and drive corrective/preventive actions.

• Participate in on-call support for business-critical production systems.

Automation, Change & Documentation

• Automate repeatable activities using Bash/Shell, SQL, PL/SQL and PowerShell; Python/Ansible exposure is desirable.

• Follow ITIL change management, prepare implementation/rollback/validation plans and participate in CAB as required.

• Maintain server/database inventory, architecture/topology diagrams, SOPs, runbooks, backup/DR procedures, patch schedules and capacity reports.

QUALIFICATIONS & COMPETENCIESSkills and Competencies

• Strong hands-on Linux administration: RHEL / Oracle Linux, LVM, multipathing, NFS, SAN/NAS, systemd, SSH, TCP/IP, DNS, NTP and Shell scripting.

• Strong Oracle DBA skills: RMAN, Data Guard, AWR/ASH/ADDM, SQL tuning, patching, recovery, ASM; RAC knowledge preferred.

• Strong PostgreSQL skills: streaming replication, WAL, PITR, pg_dump/pg_restore, pg_basebackup, Vacuum/Autovacuum, query optimization and upgrades.

• Strong Microsoft SQL Server skills: Always On, backup/recovery, SQL Agent, performance tuning, indexes/statistics, blocking/deadlock analysis and patching.

• Good understanding of VMware, storage, enterprise backup, Active Directory, networking, high availability, disaster recovery and cloud infrastructure.

• Strong troubleshooting, analytical thinking, ownership, documentation, stakeholder communication and vendor coordination.

StakeholderInternal: Application Teams, Infrastructure Teams, Cloud Team, Network Team, Storage & Backup Team, Cyber Security/SOC, Service Desk, IT Leadership, Business/BU IT Teams
External: OEMs, Database/OS Support Vendors, Managed Service Providers and Technology PartnersEducational Qualification
(min)Engineering Graduate or Equivalent in Computer Science / Information Technology / Electronics or relevant technical disciplinePreferred Certifications if
anyRHCSA / RHCE; Oracle OCP; PostgreSQL certification; Microsoft SQL Server / Azure Database certification; AWS or Azure certification; ITIL FoundationRange/ Min no of years -
of overall Experience
8-12+ Years overall IT Infrastructure / Database Administration experience, including minimum 5 years of hands-on Linux administration and strong production DBA experience in at least two of Oracle, PostgreSQL and Microsoft SQL Server.Min no of years of
Industry specific
experience required, if
any & the industry typeMinimum 5 years supporting enterprise production environments. Experience in Logistics, Ports & Terminals, Warehousing, 3PL, Manufacturing or other 24x7 mission-critical environments is preferred.