Associate - Custom Analytics

Location: Bengaluru, KA, India
Department: Customer Service

Job Description

About MACA: Analytics and Strategic Consulting for Hospital Leaders

Market Access & Custom Analytics (MACA) is Intuitive’s healthcare analytics and strategic consulting function, partnering with hospital leaders to solve complex strategic questions using clinical, operational, financial, and market data. We combine advanced analytics, healthcare economics, and structured problem solving to generate actionable insights that support executive decision-making, improve performance, expand patient access, and drive sustainable growth

Position Overview:

We are seeking an Associate to join the India MACA team.  This role is ideal for an analytical professional who can structure ambiguous healthcare problems, work with complex datasets and collaborate effectively with internal & external stakeholders to translate analysis into practical insights that support hospital strategy, access, growth, and performance improvement

Roles and Responsibilities:

• Analytics & Insight Generation: Lead analytics workstreams for MACA engagements with hospitals, translating clinical, operational, financial, and market data into clear executive insights
• Structured Problem Solving: Define problem statements, build business cases, and identify opportunities to improve growth, access, productivity, and value
• Data Intelligence: Integrate data from multiple sources to create compelling diagnostics, narratives and recommendations that support planning and performance
• Stakeholder Collaboration: Partner closely with internal commercial, enabling, clinical, marketing, and leadership teams, as well as external hospital stakeholders, to align priorities, shape analytics questions, and translate insights into practical engagement plans
• Outcome Translation: Convert analysis into measurable outcomes by defining practical actions, impact metrics, and follow-through mechanisms for stakeholders
• Asset Creation: Develop scalable analytics assets, repeatable methodologies, and digital tools that strengthen MACA’s customer-facing consulting work in collaboration with Commercial & Enabling functions
• AI & Innovation: Apply emerging analytics and AI-enabled approaches to improve speed, quality, and scalability of insight generation

Desired :

Experience

• 4-8 years of experience in healthcare analytics, data science, business intelligence, consulting analytics, or a related field
• Experience working with healthcare, hospital, payer, provider, or life sciences data

Technical Skill Set

• Proficiency in Microsoft Office and at least one analytics platform or language such as Python, R, Power BI, or SQL
• Experience extracting data, building analytical workflows, and visualizing insights using tools such as Snowflake and Tableau preferred

What We Look For

• Exceptional analytical and quantitative problem-solving skills
• Ability to derive insights, not just report metrics; simplify complexity
• Strong attention to detail and intellectual curiosity
• Self-starter with a high degree of ownership and bias for action
• Excellent written and verbal communication skills
• Comfort working with ambiguity and open-ended business questions

Qualifications

Education

• Bachelor's degree in Engineering, Statistics, Data Science, Economics, Public Health, Healthcare Management, Mathematics, or a related quantitative discipline required
• MBA or Master’s degree preferred

Additional Information

Why Join MACA?

This is not a traditional reporting or dashboarding role. You will work at the intersection of healthcare strategy, advanced analytics, and executive decision-making, helping leading healthcare organizations evaluate growth opportunities, improve operational performance, and drive sustainable value

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Company Description

About Intuitive: Global leader in Robotic Surgery

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here