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Job description
Location: Hyderabad, TS, India Department: Engineering
Job Description
As part of your responsibilities, you will be required to:
Have 1-2 years of experience in maintaining essential IT operations, including operating systems, security tools, applications, servers, laptops, desktops, software, and hardware, while interacting with various Lab teams
Provide 24/7 on-call support in rotational shifts
Ensure SLA compliance for all tickets
Follow up on escalated issues
Classify incidents to support system uptime
Collaborate with engineers to resolve or escalate issues
Deliver technical support for issue resolution
Communicate ticket status to engineers and managers
Utilize the IT knowledge base and best practices
Stay updated through technical articles
Monitor systems to prevent downtime
Improve support processes for recurring issues
Provide day-to-day technology direction across Linux and Windows hosts in Lab, Data Center, and Cloud environments
Troubleshoot operational issues, handle escalations, and resolve business partner issues in a timely manner with strong collaboration and attention to business priorities
Maintain global collaboration with other IT and Engineering teams
Offer operational support, handle escalations, and execute projects
Manage incident and problem resolution
Identify scalable technologies to enhance support for engineering tools and services
Continuously improve operations through routine monitoring of system performance metrics and proactive actions
Review system logs, perform trend analysis, and manage configuration, incident, and problem processes
Identify, design, and implement solutions for new and improved processes, providing a clear picture of possible outcomes
Interact with the help desk and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed
Own and support continuous improvement plans for solution health and operational health
Technical Skills & Tools:
· Ansible, Kubernetes / OpenShift, RH Satellite, Zabbix
· Virtual Machines, Containers, Cloud (AWS / Azure / GCP)
· CI / CD (Jenkins)
. Ability to learn and use multiple utilities and tools that support operations monitoring and alerting
· Participate in and learn new solutions through condensed knowledge transfer sessions
Qualifications
Education: BTech, MCA
Years of experience: 1-2 years
Additional Information
Company Description
Greetings from Saira Jobs!
We are currently recruiting for an 'Associate Engineer IT ETD Site Support' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications!
Most IT Jobs posts in Hyderabad ask for 3–6 years of experience (48% of 1282 that say).
Hiring most for IT Jobs in Hyderabad
Salesforce44 open jobs
JPMorgan Chase43 open jobs
Kyndryl30 open jobs
Jobs asking for AWS in Hyderabad also ask for
Python58%
CI/CD48%
Microsoft Azure46%
Google Cloud Platform (GCP)39%
Java37%
From live job posts on CoreHRx, updated 11 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
Questions about this job
What is the salary for this Associate Engineer IT ETD Site Support (ONLY FOR PERSONS WITH DISABILITY) job?
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹7.5L – ₹23L a year (typical for IT Jobs in Hyderabad, 65 posts).
This page is for Indian job seekers preparing for cloud engineer, DevOps, backend and solutions architect roles that list AWS as a skill, whether you are a fresher with a first certification or an experienced engineer moving into a senior role. It covers 60 questions in three levels: core services and concepts, then design and configuration choices for one to three years of experience, and finally scenario, security, cost and troubleshooting questions asked in senior rounds. Read each answer, explain it aloud in your own words, and try the CLI commands in a practice account with a billing alert set.
Questions you may be asked
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Associate Engineer IT ETD Site Support (ONLY FOR PERSONS WITH DISABILITY)
Hyderabad
1
Full time
1–2 years
₹7.5L – ₹23L a year (estimate, typical for IT Jobs in Hyderabad, 65 posts)
