Associate Technical Specialist (Fixed - Term)

At NAVEX, we're transforming the world-making it safer, more ethical, and ensuring every voice is heard. That's real impact.

Our high-performance culture is driven by our values . We move with speed, passion and purpose - as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

We are looking for an 18-month contract Associate Technical Specialist to join our fun, close-knit team that's respectful of everyone and committed to your continued growth and success!

As an Associate Technical Specialist, you will engage with customers and internal NAVEX technical and implementation resources to ensure seamless migration and integration into our application(s). You will be responsible for managing updates and changes to current customer solutions as a component of our implementation process. Additionally, you will work to achieve deadline-driven deliverables to ensure exceptional customer satisfaction and achieve expectations.

The ideal candidate will shine in a team-oriented environment, have an excellent technical acumen and passion for engaging with customers.

You'll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next!

What you'll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people-at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You'll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas-not people-and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

• Collaborate in office two days a week with your team
• Provide technical assistance to customers
• Integrate Auth0 with applications, APIs, and identity providers
• Support data mapping efforts, including the analysis of legacy data, mapping and importing activities
• Perform quality tests to confirm data integration success. Analyze and maintain processes, procedures and requirements
• Manage multiple work tasks, prioritizing responsibilities, and executing against deliverables
• Maintain individual Key Performance targets
• Follow instructions and established guidelines assigned by your manager

• Experience or understanding of helping customers implement integration services and solutions in a SOA architecture environment
• Knowledge of authentication and authorization protocols (OAuth 2.0, OIDC, SAML)
• Knowledge of REST APIs and web technologies (HTTP, JSON)
• Understanding of User Provisioning and Authentication
• Experience importing and extracting data from relational databases and performing complex data mapping transformations
• Experience with SQL and SSIS
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Familiarity with one or more of these techologies: PostgreSQL, XML, XSD, SSRS, IIS, and SFTP; SSH is desirable
• Excellent verbal and written communication skills
• A desire to work with customers and translating customer requirements into technical specifications
• Strong problem-solving and troubleshooting abilities
• Ability to lead customer technical projects
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX's core values

• We'll be clear, we'll move fast, and we'll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make-and we commit to doing that every step of the way.
• The starting pay rate for this role is 700,000 INR per annum. Shifts ending between 12:00 AM IST and 07:00 AM IST are eligible for a night shift differential of 500 INR/day. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.

We're a team of people making a difference doing what we love. We're highly collaborative, think creatively, thrive on achieving excellence, and are passionate about producing incredible results.