Azure Digital Workplace Engineer

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The Digital Workplace Engineer is responsible for maintaining, supporting, and improving enterprise workplace technology services-with a primary focus on distributed printing, scanning solutions, and collaboration tools. Operating within an Agile delivery model, the role ensures secure, reliable, and user-centric operations in close collaboration with vendors, stakeholders, and IT support teams.

Your Future at Kyndryl
As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skillset

• Core Experience: 3 to 5+ years supporting digital workplace technologies, end-user computing, or workplace infrastructure services.
• Specialized Domain Expertise: Proven experience supporting enterprise printing, scanning, and multifunction device environments.
• Collaboration & Workplace Tech: Familiarity with Microsoft Teams Rooms (MTR) and workplace collaboration technologies.
• Methodology: Experience working in an Agile environment and participating in Agile ceremonies (e.g., daily stand-ups, sprint planning).
• ITSM & Tools: Experience working with IT Service Management (ITSM) platforms, specifically ServiceNow.
• Core Competencies:Strong analytical, troubleshooting, and problem-solving skills.Excellent written and verbal communication skills in English.Understanding of Experience Level Agreements (XLA) and user-centric service delivery principles.Familiarity with device lifecycle management and asset management.

• Cloud & Endpoint Management: Experience on Microsoft Azure with hands-on knowledge of managing endpoints via Microsoft Intune.

Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.

We design, build, manage and modernize the mission-critical information technology the world depends on every day. Our business quite literally powers the vital systems that run banks, stock markets, airlines, automotive and healthcare companies, governments and more.

Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our people are actively discovering, co-creating, and strengthening.