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BFSI Trainer

NIIT Foundation

Full time
Experience
1–3 years
Location
India
Work mode
Not stated
Posted 3 days ago Last checked 2 days ago

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Role at a glance

You will
  • Deliver classroom and online training sessions in Banking, Financial Services, and Insurance (BFSI) domain.
  • Prepare session plans, training materials, assessments, and practical activities as per curriculum guidelines.
  • Train students on banking operations, insurance products, financial services, customer handling, sales, and digital banking concepts.
Experience
1–3 years
Must-have skills
Customer Service

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Job description

Location: Ahmadabad City, India

NIIT Foundation (NF) is a not-for-profit education society ( NGO ) set up by the promoters of NIIT in 2004. Its mission is to positively impact the underprivileged of the country through educational initiatives and skill development programs . NIIT Foundation, an Education NGO has a mandate to reach the unreached, uncared and unattended to ensure inclusive development of India. To shape the mandate, NIIT Foundation has begun a number of programs like donate for child education, skill development, Financial literacy and all, that positively impact the underserved of the country through various educational interventions. The intent of NF is to better understand the education and employability issues at the grassroots level. The organisation builds corporate and ngo partnerships for sustainable development. Key Responsibilities

  • Deliver classroom and online training sessions in Banking, Financial Services, and Insurance (BFSI) domain.
  • Prepare session plans, training materials, assessments, and practical activities as per curriculum guidelines.
  • Train students on banking operations, insurance products, financial services, customer handling, sales, and digital banking concepts.
  • Conduct interactive learning sessions including role plays, case studies, mock interviews, and presentations.
  • Ensure student attendance, participation, discipline, and learning outcomes.
  • Conduct pre-assessments and post-assessments to track student progress.
  • Provide career guidance, interview preparation, and placement readiness support to students.
  • Maintain attendance records, MIS reports, assessments, feedback forms, and training documentation.
  • Coordinate with placement and mobilization teams for student enrollment and job opportunities.
  • Support field activities, community outreach, mobilization drives, counselling sessions, and awareness campaigns for student enrollment.
  • Support center activities and parent counseling whenever required. Required Skills
  • Strong knowledge of Banking, Financial Services, and Insurance sector.
  • Good understanding of banking products, insurance, KYC, customer service, and sales processes.
  • Excellent communication and presentation skills in English, Hindi, and Marathi.
  • Good command of MS Office and digital learning tools.
  • Strong classroom management and student engagement abilities.
  • Ability to motivate and mentor youth for employment opportunities.
  • Knowledge of BFSI certifications like NISM/NCFM will be an added advantage. Qualification & Experience
  • Graduate/Post-Graduate in Commerce, Finance, Banking, Management, or related field.
  • Minimum 1–3 years of experience in BFSI training, teaching, or banking/financial sector.
  • Prior experience in skill development projects or NGO sector preferred.

Job data: Headcount Labs (headcountlabs.com), ODbL 1.0. The job description belongs to the employer. Location data © OpenStreetMap contributors and Overture Maps.

Key skills

Required

Customer Service

Job market insights

806active Customer Service jobs in India
17 more open jobs at NIIT Foundation

Jobs asking for Customer Service in India also ask for

  • MS Office15%

From live job posts on CoreHRx, updated 6 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

How much experience does this job need?

The post asks for 1–3 Yrs experience.

What kind of job is this?

It is a full time job.

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