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Branch Operations Manager| Indore

CSB Bank

Full time
Experience
3–9 years
Location
Indore
Work mode
Not stated
Posted 22 hr ago

You apply on CSB Bank's website. CoreHRx takes you there after you sign in.

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Role at a glance

You will
  • Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation)
  • Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements
  • Ensure accurate account opening/KYC with CKYC uploads and documentation quality
Experience
3–9 years

Job description

Description

To manage branch operations through monitoring of operational activities, evaluation of service quality, adherence to regulatory and compliance requirements, and implementation of operational controls to ensure efficient service delivery and customer experience.



Responsibilities
  • Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation)
  • Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements
  • Ensure accurate account opening/KYC with CKYC uploads and documentation quality
  • Track service metrics (TAT, FTR, complaints) and implement RCA‑based fixes
  • Prepare for audits/inspections; maintain records and resolve observations on time
  • Cross‑sell insurance/investments and activate digital banking for all new customers
  • Train frontline on process updates and compliance requirements
  • Inventory management of customer Deliverables and gold loan packets.


Qualifications

Experience: 3 to 9 years (branch ops)

Qualifications: Graduate; Banking certifications preferred

Certifications: Preferred - JAIIB/CAIIB



Tags

Accounting & Finance JobsOperations Manager

Job market insights

94 more open jobs at CSB Bank

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From live job posts on CoreHRx, updated 2 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

How much experience does this job need?

The post asks for 3–9 Yrs experience.

Where is this job based?

In Indore.

What kind of job is this?

It is a full time job.

How do I apply?

You apply on CSB Bank's website. CoreHRx takes you there after you sign in.

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Questions you may be asked

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  2. How do you prepare a bank reconciliation statement?
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