This role supports various aspects of the company's supply chain and operations to ensure optimal efficiency and productivity.
The Business Operations Associate will execute specific reporting and analytics responsibilities, create insightful dashboards and reports, and help resolve complex supply chain issues.
Responsibilities:
Supports complex transactional processes for specialized job assignments with minimal supervision.
Serves as a primary data resource for exempt-level employees by delivering specialized reports.
Identifies complex supply chain anomalies and leads process-oriented tasks to resolve issues.
Monitors the execution of process-oriented tasks of lower-level contributors.
Provides troubleshooting and problem-solving support for basic to complex problems.
Supports the development and execution of business strategies and programs.
Collaborates with customer support teams to address operational issues and improve the customer experience.
Utilizes technology and software tools to improve operational efficiency.
Drives the training of new hires and lower-level roles.
Education & Experience:
High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience.
Typically has 6-8 years of related work experience, preferably in supply chain, operations, or a related field.
Preferred Certifications:
Certified Professional In Supply Management (Standards Organizations)
Knowledge & Skills:
Continuous Improvement Process
Data Analysis
Enterprise Resource Planning
Finance
Inventory Control
Inventory Management
Key Performance Indicators (KPIs)
Lean Manufacturing
Material Requirements Planning
Materials Management
Process Improvement
Procurement
Production Planning
Purchasing
SAP Applications
Supply Chain
Supply Chain Analysis
Supply Chain Management
Supply Chain Planning
Warehousing
Cross-Org Skills:
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Key skills
Required
Process ImprovementProcurementProduction PlanningSAPSupply Chain Management
Preferred
Data AnalysisInventory ControlInventory ManagementLean ManufacturingResource Planning
