CST Technical Support

Location: Pune-Maharashtra-India, India

## **Who we are**

***About Johnson Controls***

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

Visit [johnsoncontrols.com](http://www.johnsoncontrols.com/) for more information and follow @Johnsoncontrols on social platforms.**What you do**

• Technical support for incoming spare part inquiries mainly within cooling and fire extinguishing systems for the marine and offshore segment.
• Contact our internal and external suppliers for technical clarification
• Obtaining prices and lead time for items.
• Creation of new items in the ERP system as well as price updates
• Communication and collaboration with team, customers and stakeholders in an efficient and clear way
• Active participation in quality assurance and knowledge sharing
• Process and maintain data in our order system
• Create structure in the EPR system in relation to item no and trade compliance.
• Obtaining and assisting with freight/cargo prices
• Follow-up of inquiries with suppliers

· Design AC and refrigeration plants for Naval /Marine applications

**What we look for**

• Technical background with strong technical insight either as a Air Conditioning/ refrigeration technician/designer or marine and technology engineer
• Experience with the MS office package and navigation in IT systems
• Relevant experience in sourcing, data processing, office etc.
• Candidates with experience and knowledge of Microsoft XAL/ Concorde will be preferred.
• Fluent in English both orally and in writing

**As a person:**

• Cooperative and a team player
• Skilled communicator with great interface internally as well as externally
• The person can have a good overview and value quality highly, even when things are going really fast
• Ability to prioritize tasks
• An independent person who dares to take responsibility

**Required**

· BE (Mechanical) with 4 to 8 years’ experience in AC and refrigeration system in Marine/Naval/Industrial

· Knowledge of air conditioning chillers & refrigeration system components viz compressors, heat exchangers, valves , refrigerants, lube oil etc.

**Preferred**

• It is an advantage if the person has experience with a project management tool and have worked with an order system
• Experience with trade compliance such as dual use etc.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose.

They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.

At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.