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Customer Assistance Manager - CREDIT CARD-Hardship Assistance Unit - Jaipur

Kotak Mahindra Bank

Full time
Location
Jaipur
Work mode
Not stated
Posted 4 days ago

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Job description

Description
The Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency.

Responsibilities
Monitor and maintain collection performance across the assigned portfolio. Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal. Liaise with collection agencies to ensure effective recovery strategies. Handle legal formalities related to collections and repossession in coordination with the legal department. Conduct field visits as required to support and supervise collection efforts. Train and guide the collections team to enhance performance and compliance. Ensure adherence to bank policies, regulatory guidelines, and ethical standards in all collection activities.

Job market insights

1,022 more open jobs at Kotak Mahindra Bank

Hiring most for Accounting & Finance Jobs in Jaipur

  • Kotak Mahindra Bank5 open jobs
  • Deutsche Bank4 open jobs
  • iCapital2 open jobs

From live job posts on CoreHRx, updated 2 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

Where is this job based?

In Jaipur.

What kind of job is this?

It is a full time job.

How do I apply?

You apply on Kotak Mahindra Bank's website. CoreHRx takes you there after you sign in.

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