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Customer Assistance Manager - Credit Card - HRR

Kotak Mahindra Bank

Full time
Location
noida
Work mode
Not stated
Posted 6 days ago

Free · takes a minute · your resume fills your profile

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Job description

Description

Customer Assistance Manager_CREDIT CARD

Responsibilities

Monitor and maintain collection performance across the assigned portfolio. Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal. Liaise with collection agencies to ensure effective recovery strategies. Handle legal formalities related to collections and repossession in coordination with the legal department. Conduct field visits as required to support and supervise collection efforts. Train and guide the collections team to enhance performance and compliance. Ensure adherence to bank policies, regulatory guidelines, and ethical standards in all collection activities.



Responsibilities
Monitor and maintain collection performance across the assigned portfolio. Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal. Liaise with collection agencies to ensure effective recovery strategies. Handle legal formalities related to collections and repossession in coordination with the legal department. Conduct field visits as required to support and supervise collection efforts. Train and guide the collections team to enhance performance and compliance. Ensure adherence to bank policies, regulatory guidelines, and ethical standards in all collection activities.

Job market insights

1,163 more open jobs at Kotak Mahindra Bank

Most Accounting & Finance Jobs posts in noida ask for 3–6 years of experience (41% of 49 that say).

Hiring most for Accounting & Finance Jobs in noida

  • EXL24 open jobs
  • Kotak Mahindra Bank10 open jobs
  • BSR & Co6 open jobs

From live job posts on CoreHRx, updated 6 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

Where is this job based?

In noida.

What kind of job is this?

It is a full time job.

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