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Job Description:
Handling all logistics related queries which will be routed from the CS team through mails, chats, portal.
Closing urgent deliveries, POD, disputed cases raised from customers.
Closing all the cases for customers within defined TAT.
Need to take ownership and close customer queries with a positive response.
Enhances organization reputation by accepting ownership for accomplishing new and different requests.
Having a weekly review with courier partners for improvisation on TAT and maintaining a quality of deliveries.
Working with the CS team and other team members to improvise the process.
Engaging with cross functional team.
Most IT Jobs posts in Mumbai ask for 3–6 years of experience (49% of 427 that say).
From live job posts on CoreHRx, updated 5 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
The post states ₹4–5 LPA.
In Mumbai.
It is a full time job.
Interview preparation · 12 questions
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