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Role at a glance
Experience
5–8 years
Must-have skills
Customer ServiceMS Office
Work mode
On-site
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Job description
Location: Gurgaon, HR, India Department: Consulting
Job Description
Job Description:
Good knowledge in data handling, actuarial valuation, modelling and concepts
Strong understanding of various product features and lines of business in Life, annuities with guarantees products etc.
Undertakes data analytics used in process translates the requirements for critical data elements
Good knowledge in the calculation of cash values, account values, surrender values, benefit calculation based on option value, etc.,
Perform the valuation across life business
Able to produce validation and provide gap assessment during testing with solutions. Supports with documentation & other requirements
Qualifications
WORK EXPERIENCE:
Min 5 - 8 years’ experience in the Life Insurance/ Variable Annuities domain (For Senior Analyst) with 3 Actuarial papers preferable
Soft Skills:
Strong communication skills – Verbal & Written
Ability to work through stringent timelines
Proficient in MS Office Suite
Experience using actuarial software and policy systems (Prophet, MG alfa etc)
Desirable:
Should possess the ability to think out of the box – contingency management
Good decision-making skills
Life and annuity valuation experience
Able to develop data mapping and downstream testing in valuation models
Should be a team player able to work on IC roles as well.
Behavioural Competencies:
Decision making ability & Attention to detail
Team players with a ready disposition to learn
Professional mannerisms
Customer Centric
Committed and reliable
Versatile and adaptable
Communication Skills:
Ability to have conversations with the client teams, related to the process is essential
Ability to have robust conversations while maintaining a high level of customer service and maintaining composure
Ability to utilise effective listening skills
Pick up on direct and indirect queries from customers and understand and comprehend the customer’s needs
Ability to distinguish between enquiries and complaints (including level of complaint)
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Key skills
Required
Customer ServiceMS Office
Soft skills
Attention to DetailCommunicationDecision MakingTeamwork
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