Desktop support Eng

Address-=Khasra No.1066, Patta No 34, Revenue Village Mikirpara Mouzaf Ramcharani under Azara Revenue Circle, Kamrup Metro,Guwahati Guwahati Place of Supply: ASSAM 781017

Troubleshoot and resolve complex hardware and software issues on desktops, laptops, and other devices.

• Provide comprehensive IT support to users for a wide range of technical challenges.

• Oversee network performance, proactively identify and troubleshoot network problems, and

Ensure optimal functionality.

• Design, implement, and manage LAN and wireless networks to meet evolving business needs.

• Maintain a comprehensive IT asset inventory, including tracking utilization, depreciation, and lifecycle management.

• Conduct regular IT asset audits to ensure accurate records and optimal resource allocation.

• Manage IT-related inventory, ensuring e:icient issuance of hardware, software, and accessories to users.

• Maintain the cleanliness and functionality of desktops and network racks.

• Install and configure software with organizational credentials, adhering to security best practices.

• Generate and manage IT-related reports to track progress, identify trends, and support data driven decision-making.

• Collaborate with cross-functional teams to continuously improve the IT infrastructure and Align it with business goals.

• Provide timely updates to senior management on critical IT issues and propose strategic changes to optimise operations.