Global Payments India, Vice President

The Vice President, Global Payments India is responsible for leading and overseeing domestic and international payment operations, ensuring the delivery of safe, efficient, and compliant payment services across multiple markets and payment networks. The role provides strategic leadership, drives operational excellence, maintains a strong risk and control environment, and develops a high-performing team capable of supporting the evolving needs of the business and its clients.

Leadership, Strategy & Decision-Making

• Provide leadership and oversight for the Payments organization, including domestic and international payment operations.
• Establish strategic priorities, operational objectives, and performance standards that align with business goals.
• Make timely, informed decisions on operational, client, risk, and regulatory matters.
• Lead organizational change initiatives, process improvements, and technology adoption efforts.
• Foster a culture of accountability, collaboration, and continuous improvement.

Payments Operations, Risk & Compliance

• Oversee the execution of payment services across multiple payment types, markets, and financial market infrastructures.
• Ensure compliance with regulatory requirements, industry standards, and internal policies and procedures.
• Maintain a strong control environment to identify, assess, and mitigate operational and regulatory risks.
• Partner with Compliance, Risk, Legal, Audit, and Technology teams to address emerging risks, incidents, and remediation activities.
• Support operational resiliency, business continuity, and client service objectives.

Talent Development & Organizational Effectiveness

• Build, develop, and retain a high-performing Payments team through coaching, mentoring, and performance management.
• Promote continuous learning and professional development, ensuring employees maintain expertise in payment products, regulations, systems, and operational practices.
• Identify capability gaps and implement training programs to strengthen organizational effectiveness.
• Support succession planning and leadership development across the organization.

Qualifications

• Significant experience in payments, transaction banking, treasury services, or financial operations.
• Deep knowledge of domestic and international payment systems, regulatory requirements, operational controls, and risk management practices.
• Proven leadership experience managing large teams and complex operations.
• Strong decision-making, communication, and stakeholder management skills.
• Bachelor's degree required; advanced degree or industry certification preferred.

About State Street

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