₹3.2L – ₹8.5L a year estimatetypical for Customer Services Jobs in India, 48 posts
Posted 20 days ago Last checked 22 hr ago
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Role at a glance
You will
Maintain accurate front-office logs, shift reports, and comprehensive records of guest information, bookings, and special requests
Education
Bachelor's degree
Job description
Location: Vijayawada, AP, India Department: Other
Job Description
Greet guests with warmth and professionalism, ensuring a positive first impression
Respond promptly to guest queries and concerns, resolving issues in a timely and efficient manner with empathy and active listening
Provide supportive guidance to reception team members to foster a collaborative work environment
Maintain accurate front-office logs, shift reports, and comprehensive records of guest information, bookings, and special requests
Coordinate with housekeeping, maintenance, and other departments to address operational needs and resolve day-to-day issuesRemain flexible and willing to work extended hours or shifts as needed to support hotel operationsAdapt to changing priorities and handle multiple tasks simultaneously with composure
Qualifications
Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field
Previous experience in guest relations, front-office operations, or customer-facing hospitality roles
Experience with hotel management systems or reservation software
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
From live job posts on CoreHRx, updated 1 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.
Questions about this job
What is the salary for this Guest Relations Associate job?
The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹3.2L – ₹8.5L a year (typical for Customer Services Jobs in India, 48 posts).
Where is this job based?
In Vijayawada.
What kind of job is this?
It is a full time job.
How do I apply?
You apply on AccorHotel's website. CoreHRx takes you there after you sign in.
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