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Role at a glance
You will
Data Collection: Gather data from various sources, including monthly SLA reporting, Raw data files, BI Dashboards, Transformation benefits.
Data Analysis: Analyze SLA data / Transformation benefits to identify patterns, and insights that can help propose changes on SLA metrics…
Reporting: Generate and present reports on SLA performance, Transformation benefits including metrics such as CSAT/resource utilization and…
Education
Bachelor's degree
Must-have skills
Data AnalysisMS PowerPointMS WordPower BI
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Job description
Location: Bengaluru, KA, India Department: Other
Job Description
Open Requirements only for Person with Disabled
Role- Information Analyst (Internship)
Stipend- 15k
Disability Type- Low vision, Hard of Hearing, Locomotor disability
Key Responsibilities:
Data Collection: Gather data from various sources, including monthly SLA reporting, Raw data files, BI Dashboards, Transformation benefits.
Data Analysis: Analyze SLA data / Transformation benefits to identify patterns, and insights that can help propose changes on SLA metrics as well as to control Transformation project benefit realization.
Reporting: Generate and present reports on SLA performance, Transformation benefits including metrics such as CSAT/resource utilization and Benefit realization.
Documentation: Prepare and maintain documentation related to data analysis processes and findings.
Skills and Qualifications:
Technical Skills: Proficiency in data analysis tools and software (e.g. MS Word, Excel, PowerPoint, Power BI, MS Access, Copilot etc.).
Analytical Skills: Strong ability to analyze complex data sets and generate actionable insights.
Communication Skills: Excellent verbal and written communication skills to present data findings effectively.
Qualifications
Bachelor’s degree in related field.
Additional Information
All your information will be kept confidential according to EEO guidelines.
