Intern - Investigator Payment Associate

Location: Chennai
Department: Finance

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are now hiring Intern - Investigator Payment Associate in Chennai location and looking for highly dynamic and professionally sound aspirants like you.

The Role:

• To support the Investigator Payments team with set up and maintenance of ICON’s investigators payments as appropriate.
• To support team lead and be the main point of contact for issue customer concern in the absence of a more senior member of IPG team
• To positively chip in to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes
• To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract Clients – Delivery to Customers, Building Relationships
• Communicate effectively with investigative site personnel and/or ICON or Sponsor Clinical Project Managers, regarding payment inquiries and handling their expectations accordingly.
• Liaise with all other ICON departments such as Clinical, PTS, IT, Finance, legal and contracts to ensure payment queries are speedily resolved.
• To effectively build and maintain a productive working relationship with the Clinical teams and other ancillary department staff to effectively handle their needs and expectations in relation to payments.

You will need:

• Bachelor’s degree in Finance, Commerce, Accounting, Business Administration, or related field
• Ability to liaise successfully with all levels of management at ICON, vendors, and clients.
• Good working knowledge of PC applications (Excel, Word, Outlook and Access).
• Excellent organizational, administration and problem solving skills.
• Excellent written and verbal communication skills.
• Excellent Customer Relationship Management skills. Ability to easily adapt to dynamic environment working to strict deadlines and targets.
• Good numerical ability an advantage.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.