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Junior Siebel Support Engineer

Datavail Infotech

Full time
Experience
2+ years
Location
Hyderabad
Work mode
Not stated
Salary
₹8L – ₹21L a year estimatetypical for IT Jobs in Hyderabad, 70 posts
Posted Today

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Role at a glance

Experience
2+ years
Must-have skills
Root Cause AnalysisService Level Agreements (SLA)

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Job description

Description

Job Title: Junior Database Administrator

Education: Any Graduate

Experience: 2+years

Location: Hyderabad

Key Skills: 2+ years supporting Oracle Siebel CRM applications in a production environment.

Job Description:

Responsibilities for SN Oracle Siebel CRM-POS Support Engineer:

  • 2+ years supporting Oracle Siebel CRM applications in a production environment.

  • Provide L2/L3 production support for Oracle Siebel CRM/POS System

  • Troubleshoot incidents, perform root cause analysis, and resolve application issues within SLA targets.

  • Monitor application health, integrations, workflows, and batch processes.

  • Support releases, deployments, testing, and production validation activities.

  • Coordinate with business users, service desk, infrastructure, and vendor teams to resolve issues.

  • Maintain operational documentation, knowledge articles, and support procedures.

  • Identify recurring issues and recommend process or system improvements.

  • Develop and support integrations with enterprise systems, eCommerce platforms, and POS solutions.



Key skills

Required

Root Cause AnalysisService Level Agreements (SLA)

Tags

Job market insights

14active Root Cause Analysis jobs in Hyderabad
26active Service Level Agreements (SLA) jobs in Hyderabad
₹8L – ₹21L advertised yearly salary for IT Jobs in Hyderabad (middle half of 70 posts that show a salary; median ₹15L)
3 more open jobs at Datavail Infotech

Most IT Jobs posts in Hyderabad ask for 3–6 years of experience (46% of 1102 that say).

Hiring most for IT Jobs in Hyderabad

  • Salesforce50 open jobs
  • JPMorgan Chase38 open jobs
  • Kyndryl25 open jobs

Jobs asking for Root Cause Analysis in Hyderabad also ask for

  • Stakeholder Management57%
  • Agile36%
  • JIRA36%
  • ETL36%
  • SQL29%

From live job posts on CoreHRx, updated 7 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Junior Siebel Support Engineer job?

The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹8L – ₹21L a year (typical for IT Jobs in Hyderabad, 70 posts).

How much experience does this job need?

The post asks for 2 Yrs experience.

Where is this job based?

In Hyderabad.

What kind of job is this?

It is a full time job.

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