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Knowledge Analyst – Data Curation & Classification

Sia Verified employer

Full time
Experience
2+ years
Location
Mumbai
Work mode
Not stated
Salary
₹3L – ₹8.9L a year estimatetypical for Customer Services Jobs in India, 50 posts
Posted 7 days ago Last checked 1 hr ago

You apply on Sia's website. CoreHRx takes you there after you sign in.

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Role at a glance

You will
  • Knowledge Administration & Content Management
  • Curate, classify, and structure knowledge assets coming from:
  • Project deliverables
Experience
2+ years

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Job description

Location: Mumbai, MUMBAI, India
Department: Consulting

Job Description

As a Knowledge Analyst, you will be responsible for collecting, curating, and classifying strategic data from internal and external sources. You will leverage smart tools and AI-powered platforms to accelerate data processing and ensure high-quality knowledge assets are available for consulting teams. 

Key Responsibilities 

Knowledge Administration & Content Management 

  • Curate, classify, and structure knowledge assets coming from: 

  • RFPs and proposals 

  • Project deliverables 

  • Methodologies and frameworks 

  • External publications and benchmarks 

  • Tag and organize content within structured knowledge repositories. 

  • Ensure proper metadata, taxonomy, and naming conventions are applied consistently. 

  • Maintain repository hygiene, traceability, and version control over time. 

Data Quality & Governance 

  • Ensure data quality, consistency, confidentiality, and compliance with internal governance standards. 

  • Identify gaps, duplicates, outdated content, or inconsistencies across repositories. 

  • Monitor adherence to knowledge management processes and escalate issues when necessary. 

  • Contribute to the maintenance and evolution of KM standards and documentation. 

AI-Enabled Knowledge Processing 

  • Use AI-enabled tools (NLP, semantic search, document classification, automated tagging) to optimize content processing and retrieval. 

  • Support the automation of repetitive knowledge management activities. 

  • Collaborate with IT and KM stakeholders to improve repository efficiency and searchability. 

Operational Support & Reporting 

  • Support consulting teams in retrieving relevant content and ensuring knowledge accessibility. 

  • Generate periodic reporting and dashboards related to repository usage, data quality, and content coverage. 

  • Contribute to continuous improvement initiatives within the Knowledge Management function. 

Qualifications

  • Bachelor’s degree in Business, Information Management, or a related field.  
  • 2+ years of experience in data curation, knowledge management, or consulting support.  

  • Familiarity with document processing platforms and knowledge bases.  

  • Strong analytical and organizational skills.  

  • Excellent written and verbal communication skills in English.  

  • Experience with tools like SharePoint.   

Additional Information

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. 

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Key skills

Soft skills

Communication

Job market insights

₹3L – ₹8.9L advertised yearly salary for Customer Services Jobs in India (middle half of 50 posts that show a salary; median ₹4.5L)
17 more open jobs at Sia

Most Customer Services Jobs posts in Mumbai ask for 1–3 years of experience (40% of 20 that say).

Hiring most for Customer Services Jobs in Mumbai

  • IonQ2 open jobs
  • Kotak Mahindra Bank2 open jobs
  • The Nielsen Company2 open jobs

From live job posts on CoreHRx, updated 4 Nov 2026. Skill figures count posts that list their skills; salary figures only posts that show a salary.

Questions about this job

What is the salary for this Knowledge Analyst – Data Curation & Classification job?

The post does not state the pay. As an estimate, comparable posts on CoreHRx advertise ₹3L – ₹8.9L a year (typical for Customer Services Jobs in India, 50 posts).

How much experience does this job need?

The post asks for 2 Yrs experience.

Where is this job based?

In Mumbai.

What kind of job is this?

It is a full time job.

How do I apply?

You apply on Sia's website. CoreHRx takes you there after you sign in.

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