Laundry Executive

Location: Chennai, TN, India
Department: Customer Service

Job Description

• Conduct daily briefings, supervise and train staff in day-to-day laundry operations

• Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures 

• Ensure all guest requests are promptly attended to 

• Records guests and staff laundry lists accurately 

• Post bills accurately and in a timely manner 

• Process all departmental paperwork 

• Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering 

• Ensure that team members are using laundry equipment properly and keeping them in good condition 

• Keep a strict control and record of items sent for laundering by staff members  

• Assist Executive Housekeeper in assessing team members’ attendance and performance  

• Be well versed in hotel fire & life safety/emergency procedures 

• Attend all briefings, meetings and trainings as assigned by management 

• Maintain a high standard of personal appearance and hygiene at all times 

• Perform other reasonable duties assigned by the assigned by the Management 

• Establish and maintain effective employee working relationships

• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests. 

Qualifications

• Primary school education 

• Good oral proficiency in English language 

• Minimum 2 years of experience in a similar capacity 

• Ability to speak other languages and basic understanding of local languages will be an advantage 

Additional Information

• WHAT IS IN IT FOR YOU:
• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.