Lead Administrator L1(Contract)

Job Title: LEAD ADMINISTRATOR L1(CONTRACT)
City: Pune
State/Province: Maharashtra
Posting Start Date: 11/9/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.

Areas of responsibility
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.
Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.
Team Management-Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.

Location - Preferred Pune/Hyd/Bang
Mandatory skills - IBM Guardium ( Database Logging and Monitoring ):
Rates - 160 K/M
exp - 6+ years
IBM Guardium ( Database Logging and Monitoring ):
Role Purpose:
Provide technical expertise for on-prem database security tooling ("IBM Guardium" - DAM ( Database Activity Management) , "Tenable Nessus" for Database compliance monitoring ) in a 24x7 production and infrastructure support environment. Active involvement in incident recovery, drive problem management and service improvements, and ensure tooling remains stable, secure, and compliant across enterprise infrastructure.
Required Skills & Experience:
Extensive infrastructure production support experience in a 24x7 enterprise environment (incident, problem, change). Strong troubleshooting across on-prem infrastructure: OS, network connectivity, certificates/TLS, identity/service accounts, storage, and performance. Hands-on administration and troubleshooting on Unix/Linux and Windows (services, processes, logs, scheduling, permissions, patching basics). Strong documentation discipline: runbooks, SOPs, RCA reports, and operational metrics. Familiarity with monitoring/logging tooling and integrations (dashboards, alerting, event forwarding).
Mandatory Skills: Veritas cluster Server .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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